Warranty Policy
At JZPM Computer Parts and Accessories, we stand by the quality and reliability of our products. To ensure your satisfaction and peace of mind, we offer the following warranty policy:
7-Day Replacement Guarantee
If you encounter any issues with your product within 7 days of receipt, please contact us immediately. We will arrange for a replacement or provide a resolution to ensure you receive a fully functional product. Please note that the item must be returned in its original condition and packaging.
1-Year Warranty
Our products come with a 1-year warranty covering defects in materials and workmanship. If your product malfunctions due to manufacturing defects within this period, please reach out to us for assistance. We will repair or replace the item at no additional cost, following our warranty terms.
How to Claim Your Warranty
- Contact Us: Reach out to our customer service team via email or our Facebook page with your order details and a description of the issue.
- Provide Proof of Purchase: Submit your order confirmation or receipt as proof of purchase.
- Follow Instructions: We will provide you with instructions on how to return the product or proceed with the warranty claim.